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Our Services

Technical Support

Our technical support and assistance provide customers with after-sales assurance. We are able to troubleshoot and assess issues that may arise during our customers' printing and manufacturing processes.

To attend to our overseas customers efficiently, we provide technical advice via virtual communication for immediate troubleshooting and solutions.

On-site technical servicing can also be activated upon request. Because our products are tested and perfected on the very printers used by our clients, our team of specialists with more than 30 years of experience has deep insight and knowledge of our customers' needs and potential problems faced at various levels of production. We close the loop on any non-conformity and through meticulous problem solving techniques, preventing any reoccurrences. 

We also welcome partnerships to extend better competitive advantages to our customers and business partners in the printing industry and beyond. 

Please contact our team at info@imperial-ink.com .